Linda and Robin were great to work with from the time we meet them at the Dax show to the time we were ready to purchase. Since we were new to the embroidery side of apparel decorating, they were very helpful and willing to answer all my research questions before I purchased my Bravo.
I did purchase the on site training and that was worth every penny!
Robin took us trough the whole machine and explained and demonstrated all the maintenance needed to keep the machine running great. She then had all of use do the maintenance hands on!
Linda took us through the computer skills to operate the Bravo and then we decorated several items to make sure we understood the hows and whys of embroidery. She had detailed sheet she went through which helped us when we performed the tasks.
Overall a Great purchase and great training!! I have been in the business 8 years and by far the best training on a piece of equipment we have ever received.
I Would highly recommend All Things By Design for your embroidery machine purchase and training!
I was very pleased at how meticulous these ladies find it to go through Melco machines. My machines were serviced today with much expertise that I am thankful that these ladies possess. I would highly recommend them to all for maintenance issues you may encounter as well as help with any other embroidery you need help with.
I had the task of bringing our monogramming/embroidery service up to a level that would allow our business to accommodate a vast amount of customization on a variety of merchandise. Both Robin and Linda spent two full days with my staff introducing an intensive training program as well as servicing our machine bringing it back to new!
The students had different levels of experience, some new and some advanced experience. All of them were so excited and now are able to use the machine with confidence accuracy and produce beautifully embroidered pieces! They are aware and able to maintain the machine because of the information provided by these two amazing instructors!
Worth every penny, so if you need to make the most of your investment on your machine these ladies are the very best, with over 28 years of experience!
All I can say about Robin @ Linda is this...
my machine has never ran so good after Robin and Linda service my machine! They fix my registration problem nothing ever lined up now it screams even on the smallest letters and numbers! Your the best! No one will ever touch my machine except you too thank you so much!!
Jeramee(Friday, December 01 17 09:58 pm EST)
The Service after the sale has been incredible they’re not your average sales people who just sell it to you and leave you on your own,since we bought our machine from Robin and Linda they have been with us every step of the way. Thanks for all you do!
Jeramee(Saturday, November 11 17 07:41 pm EST)
What an awesome experience it was to work with these ladies if you’re looking for professional and extremely knowledgeable people this is your place not to mention they are a hoot to work with!!! You won’t be disappointed I guarantee it
Scott Flinchbaugh(Tuesday, January 10 17 07:04 pm EST)
Oh my gosh. Robin Shipe from all things by design just did the best and smartest thing a dealer can do. She reached out to me based on my plea for help here on FaceBook. She did not sell me my machine but took time on off hours to walk me through a few things. In that time I believe she fixed my thread break problems and she reminded me of a few operating tips that I had forgotten. Honestly, any one wanting to move up to a multi needle machine, I highly recommend the Bravo and encourage you to contact Robin Shipe as you shop. Thank you, Robin. I'm back in business.